Shipping and packaging prices within Germany
Complete bike
costs- Shipping as a parcel DHL
- Delivery time approx. 5-10 days
- Secure and sustainable packaging
- Insured shipping
- Tracking
Frame
Costs- Versand als Paket DPD
- schnelle Laufzeit circa 1-3 Tage
- Sicher und nachhaltig verpackt
- versicherter Versand
- Tracking
Accessories
Costs- Versand als Paket DPD
- schnelle Laufzeit circa 1-3 Tage
- sicher und nachhaltig verpackt
- versicherter Versand
- Tracking
Shipping and packaging prices to the EU
Complete bike
costs- Shipping service provider or freight forwarder
- Delivery time up to 20 days depending on the country
- Secure and sustainable packaging
- Delivered almost fully assembled
- Insured shipping
- Tracking
Frame
Costs- Versand als Paket DPD
- Laufzeit circa 2-5 Tage
- Sicher und nachhaltig verpackt
- versicherter Versand
- Tracking
Accessories
Costs- Versand als Paket DHL
- Laufzeit ca. 2-5 Tage
- Sicher und nachhaltig verpackt
- versicherter Versand
- Tracking
Shipping and packaging prices outside the EU
Complete bike
costs- Shipping as a parcel DHL
- Delivery time up to 14 days depending on the country
- Secure and sustainable packaging
- including electronic export declaration
- Insured shipping
- Tracking
Frame
Costs- Versand als Paket DHL
- Laufzeit je nach Land bis zu 14 Tagen
- Sicher und nachhaltig verpackt
- inklusive elektronischer Ausfuhranmeldung
- versicherter Versand
- Tracking
Accessories
Costs- Versand als Paket DHL
- Laufzeit ca. 5-10 Tage
- Sicher und nachhaltig verpackt
- versicherter Versand
- Tracking
Delivery times
As a bike manufacturer, we build each bike or frame individually for you. Depending on the order and delivery situation, we need 2 to max. 8 months. You can find out the delivery times for the relevant models on the respective product pages.
Accessories in stock are delivered within 1-2 working days within Germany and within 2-5 working days within Europe.
We only ship complete orders. This means that shipping usually only takes place when all ordered items are ready for dispatch. If you would like a partial delivery, please contact us.
In the case of prepayment, the delivery time is extended, as shipping only begins with the actual receipt of payment.
Dispatch control
Please check the package for external damage immediately upon receipt. If any damage is visible, please inform the supplier immediately. He is obliged to record the damage and inform you of the next steps. If you notice any further damage when unpacking, please contact us immediately.